Eaton Corporation has launched a web based remote monitoring and diagnostic service, named eNotify 2.0 for Powerware single-phase Series 9 and Powerware three-phase uninterrupted power systems (UPS). Eaton’s eNotify 2.0, monitors the UPS and also monitors the battery conditions to prevent failure of battery.
The company has provided the eNotify 2.0 service for all its Eaton PowerTrust service plan customers. It offers real time response for 24 hours a day to more than 100 UPS and battery alarms. It also notifies about significant events through mobile phones and e-mail and allows direct access to technical experts for remote troubleshooting and rapid problem resolution. eNotify offers various other capabilities, which are given below:
1) Self-installation capabilities
2) Improved user controls for reporting
3) Notification escalations for multiple contacts
4) Expanded international voltage and phase compatibility
The eNotify reduces the risk of downtime and increases total system availability by providing access to trained technicians during UPS and battery events
Art Mulligan, manager, Services Marketing, Eaton, said,
Eaton’s remote monitoring and diagnostic services help maximize system reliability and protect critical infrastructure equipment. Monthly reporting also assists our customers in making proactive management decisions, such as scheduling preventive maintenance, planning for system upgrades and capacity expansion. Based on our research and customer meetings, extending Eaton’s ability to remotely monitor its most popular single phase Powerware UPS models as well as making eNotify easy for customers to quickly install will be a big hit among busy IT managers looking for a complete power solution.
Image Credit: UMN
